Please note that during December we expect slight delays in dispatch due to increased demand. Order made after the 2nd December will be dispatched witin 5-7 working days.
CUSTOMS AND DUTIES
ALL CUSTOMS AND DUTIES ARE THE RESPONSIBILITY OF THE BUYER AND DARKCIRCLE CANNOT BE HELD ACCOUNTABLE FOR ANY CHARGES WHICH ARE INCURRED.
PLEASE BE AWARE WE CAN'T BE HELD ACCOUNTABLE IF THE ORDER ARE HELD WITHIN YOUR COUNTRY'S PROCESSING CENTRE/CUSTOMS.
IMPORTANT INFORMATION REGARDING EU ORDERS
ALL ORDERS TO THE EU MAY INCUR IMPORT TAX, VAT AND HANDLING FEES FROM THE SHIPPING AGENT.
DARKCIRCLE IS NOT HELD ACCOUNTABLE FOR ANY CUSTOMS CHARGES WHICH ARE INCURRED.
IF YOU DECLINE TO PAY THE CUSTOMS AND THE PARCEL IS RETURNED BACK TO DARKCIRCLE AND WE ARE CHARGED THE IMPORT TAXES, THIS WILL BE DEDUCTED FROM YOUR REFUND.
ALONGSIDE THIS IF THE PARCEL IS LOST AFTER YOU REJECT THE IMPORT TAX; WE WILL UNABLE TO PROVIDE A REFUND.
MISSING ORDERS
IF YOUR ORDER HASN'T ARRIVED WITHIN THE DEFINED DELIVERY PERIOD - CONTACT US ON - team@darkcircleclothing.com
WE CAN ONLY PROVIDE A REFUND/EXCHANGE ON MISSING ORDERS WITHIN 30 WORKING DAYS.
REFUNDS & EXCHANGES
Exchanges may be offered depending on stock availability.Click here for our full returns and refund policies, terms, and conditions.
